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What Can I Do If My Essential Automatic Feeder's Display Screen isn't Functioning Normally?

  1. Disconnect and reconnect power: Disconnect the feeder from all power sources, including batteries. Then, plug in the feeder using the original adapter and power cable.
  2. Reset the feeder: Hold the Up button for 6 seconds when the feeder is in the locked mode to reset the feeder, and then check if the display screen works normally.
  3. Change power: If the issue persists, please power on the feeder using another adapter, power cable, and power outlet to troubleshoot the issue. You can also add 3 Alkaline dry-cell batteries to see if there is any difference.